Shipping Policy

Last Updated: July 22, 2026

Thank you for shopping with Paws Mingle. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. Please review the information below to understand our shipping process and delivery timelines.

Order Processing Time

Orders are processed within 1–2 business days (Monday to Friday) after your payment has been successfully confirmed.

Orders placed on weekends or holidays will begin processing on the next business day.

Order Cut-Off Time

Our daily order cut-off time is 3:00 PM (GMT-5).

Orders placed after the cut-off time will be processed on the following business day.

Shipping Time

After your order has been processed and shipped, the estimated transit time is 5–7 business days.

Total Delivery Time

The estimated total delivery time is 6–9 business days, including both processing time and shipping transit time.

Delivery estimates may vary depending on shipping conditions, carrier operations, weather, or other factors outside of our control.

Shipping Cost

Shipping charges are based on your order total:

  • Orders below $200: Flat shipping fee of $10.
  • Orders of $200 or more: Free delivery.

The applicable shipping cost will be displayed during checkout before you complete your purchase.

Shipping Carriers

We may use trusted shipping carriers to deliver your order, including:

  • USPS
  • UPS
  • FedEx
  • DHL

The shipping carrier may vary depending on the destination and order requirements.

Order Tracking

Once your order has been shipped, tracking information will be provided when available. You can use the tracking details to monitor your shipment progress.

You can also track your order through our Track Your Order page.

Delayed Shipments

While we work to ensure timely delivery, delays may occasionally occur due to circumstances outside our control, including carrier delays, weather conditions, holidays, or unexpected shipping issues.

If your order is delayed beyond the estimated delivery timeframe, please contact our support team. We will assist you in reviewing the shipment status and provide available guidance.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

Paws Mingle is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or you believe your shipment may be lost, please contact us as soon as possible. Our team will review the available details and assist you with the next steps.

For information regarding returns and refunds, please review our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping or delivery, our support team is available to assist you.

Paws Mingle

Business Address: 11400 Oak Knoll Dr,Austin, Texas 78759,United States

Email:
support@pawsmingle.com

Phone:
+1 (737) 123-1234

Business Hours:
Monday – Friday
9:00 AM – 4:00 PM (GMT-5)

Live Chat: Available 24/7

Email Response Time: Within 24 Hours

For additional assistance, please visit our Contact Us page.